In January, we transitioned to a new financial system (AFIS). Due to the regular year-end closing and this transition, there has unfortunately been a delay in paying invoices. Institutions, suppliers, and freelancers have to wait longer than usual for their payments. We find this particularly unfortunate and are working hard to resolve it as quickly as possible.
We had anticipated possible delays and informed as many stakeholders as possible about this. We also deployed extra staff for invoice payments before the year-end.
Delay Greater than Expected
Due to a technical error, the transfer of invoices from the old system to the new one took longer than expected, and many invoices are still not automatically recognized. We need to process these invoices manually. As a result, the delay is greater than anticipated. Currently, there are about 27,000 invoices whose payment terms have expired.
Measures to Resolve the Backlog
We have freed up extra capacity to process the invoices as quickly as possible. We are also working to inform all submitters personally about the situation. We have not yet been able to reach everyone. We will send a letter to the suppliers for whom we do not have email addresses.
Emergency Procedure for Urgent Cases
For parties who cannot wait for their payment, we have established an emergency procedure. This can be used if:
- The receiving party is at risk of serious financial problems.
- The continuity of the municipality is at risk.
- Penas or other extra costs arise if payment is not made quickly.
We find the situation extremely unfortunate and are doing everything we can to resolve the issues quickly. We hope for your patience and understanding.
For more information about paying your invoice, please visit Having your invoice paid by the municipality.