Municipality adjusts Friday opening hours for town hall services starting April 10
From April 10, your local town hall will close earlier on Fridays at 1:00 PM, affecting in-person services like travel document pickups. This change aims to balance service quality with budget constraints, impacting residents who rely on Friday appointments.
| Detail | Information |
|---|---|
| Change | Town hall closes at 13:00 on Fridays |
| Effective Date | 10 April 2026 |
| Services Affected | Travel documents, driving licences pickup |
| Appointment Requirement | Not needed for pickup at reception desk |
| Phone Availability | Until 12:30 on weekdays |
| Reason for Change | Budget constraints, service optimization |
Municipalities are responsible for providing accessible public services, including issuing travel documents and driving licences. Adjustments to opening hours are part of their efforts to maintain service quality while managing operational costs within allocated budgets.
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Adjusted opening hours for Customer Contact Centre from 10 April
Many matters can be arranged digitally with the municipality. Sometimes it is necessary to visit the town hall. To apply for travel documents and other services, you will need an appointment. Travel documents and driving licences can be collected without an appointment at the reception desk.
The Customer Contact Centre is open Monday to Friday for this purpose. On weekdays, we are available by phone until 12:30.
What is changing?
From 10 April 2026, the opening hours of our Customer Contact Centre on Fridays will change. The town hall will then close at 13:00. The Citizen Services desks have already been closed on Friday afternoons. The new arrangement is that you can collect travel documents and driving licences on Fridays without an appointment until 13:00.
Like many other municipalities, we are making choices regarding our opening hours in order to continue providing good and reliable services within the available budget.
- Services
- Governance and organisation