Public transport payment system switches to OVpay: what you need to know
From March 2026, paying for public transport in the Netherlands becomes easier with OVpay. Replace your OV-chipkaart with a new OV card or use your debit card to check in and out. Need help? OV ambassadors are available for guidance.
| Key Data | Details |
|---|---|
| New System | OVpay replaces OV-chipkaart |
| Payment Methods | OV card or debit card |
| Consultation Hours |
- Mon-Fri: 10:00-12:00
- Tue & Thu: 13:30-15:00
- Mon & Wed: 18:30-20:00 | | Phone Number | 071 204 30 10 | | Collaboration | Qbuzz and Doe mee met het OV | | More Info | www.doemeemethetov.nl |
The Dutch government, through its public transport agencies, oversees the transition to OVpay to streamline payment processes for trains, buses, and trams. This initiative aims to enhance user convenience and modernize the national public transport system.
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Travelling with OVpay
Paying for public transport is changing. Travelling by train, bus and tram will soon operate on OVpay. Checking in and out is now simple with the new OV card or debit card. OVpay is thus the successor to the familiar OV-chipkaart. Is your OV-chipkaart due to expire soon? Do you need more information about OVpay or assistance with applying for an OV card? OV ambassadors will guide you during the telephone consultation hours.
Call an OV ambassador at telephone number (071 204 30 10).
- Monday to Friday mornings from 10.00 to 12.00
- Tuesday and Thursday afternoons from 13.30 to 15.00
- Monday and Wednesday evenings from 18.30 to 20.00
The telephone consultation hours are a collaboration between Qbuzz and Doe mee met het OV. For more information, visit www.doemeemethetov.nl.