Local support hub helps Enschede residents navigate social assistance and digital government services
Residents in Enschede facing job loss, financial struggles, or digital barriers can find free help at Wijkwijzer Het Kompas. Advisors assist with social assistance, DigiD issues, and paperwork, offering a lifeline for those without support networks.
| Key Detail | Information |
|---|---|
| Service Provider | Wijkwijzer Het Kompas |
| Location | Lijsterstraat 11, Enschede |
| Availability | Mondays 9:00–12:00, Thursdays 9:00–12:00 |
| Contact | 053-481 79 00 (Mon–Fri, 9:00–16:00) |
| Website | wijkwijzerenschede.nl |
| Support Offered | Social assistance, DigiD, paperwork |
Wijkwijzer Het Kompas is a local government-supported initiative providing free assistance to residents with social and administrative challenges. It bridges gaps in access to government services, particularly for vulnerable individuals lacking digital skills or personal support networks.
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Work and Income at Wijkwijzer Het Kompas
At Wijkwijzer Het Kompas, Qiqi assists residents with government-related matters. She is available every Monday.
Qiqi enjoys her work and appreciates the knowledge of the volunteers and staff at Wijkwijzer. She supports residents with questions about social assistance, reporting changes, and matters requiring a DigiD.
‘We often see people in difficult situations,’ Qiqi explains. ‘Losing a job, being unable to find work after completing education, divorce, or the death of a partner. These people are unlucky enough to have no reliable support network around them.’ ‘Their children live far away, or the partner who handled all the paperwork has passed away. At Wijkwijzer, their problem is no longer theirs alone. It’s reassuring when someone holds onto the issue, examines it, and explores the possibilities. We look together at the steps you can take. Afterward, space for the ‘I’ emerges again, and they can move forward,’ Qiqi concludes.
Wijkwijzer offers a listening ear to anyone with questions. They help find answers and refer to other services when necessary. Feel free to drop by.
Wijkwijzer Het Kompas, Lijsterstraat 11, Mondays from 9:00–12:00 and Thursdays from 9:00–12:00. For more information, visit wijkwijzerenschede.nl or call 053-481 79 00, Monday through Friday between 9:00 and 16:00.