Long wait times at public service desks: How to secure your passport or driver’s licence on time
Avoid last-minute stress—public service desks are experiencing high demand, leading to weeks-long waits for passport and ID renewals. Plan ahead to ensure you get your documents in time for travel or driving tests.
| Service | Details | Action Required |
|---|---|---|
| Passport/ID renewal | High demand causing delays of several weeks | Book an appointment early via Lansingerland.nl |
| Driver’s licence application | Apply the day after passing your test (CBR data may not be processed yet) | Schedule an appointment post-test; cancel if you fail |
| Driver’s licence renewal | Can be done online via RDW.nl | No appointment needed for online renewal |
Municipal service desks, such as those in Lansingerland, are responsible for issuing travel documents and processing driver’s licence applications. They act as the local point of contact for citizens needing government-issued identification and driving credentials.
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Busy at the service desks
There is currently a lot of activity at our public service desks. Is your passport, ID card, or that of your child(ren) due to expire soon? Avoid disappointment and make an appointment in good time. Due to the high demand, you may have to wait weeks before we can assist you.
Applying for a driver’s licence
Do you have a practical driving test coming up soon? Schedule an appointment for the day after your test to apply for your driver’s licence. Do not do this on the day you pass your test, as we cannot guarantee that the CBR’s data will have reached us by then. Without this information, we cannot process your application. If you unfortunately fail, cancel your appointment.
Renewing a driver’s licence
You can renew your driver’s licence or apply for an additional category online via the RDW: www.rdw.nl.
Scheduling an appointment
You can schedule an appointment for applying for a travel document or driver’s licence via