Maashorst residents give top marks to local income support schemes
Residents of Maashorst praise the municipality’s income-related schemes, with 85% feeling well-supported and over 78% rating services 8 or higher. The schemes help families manage daily expenses and unexpected costs, though residents suggest improvements like digital applications.
| Key Data | Details |
|---|---|
| Municipality | Maashorst (Noord-Brabant) |
| Survey Year | 2025 |
| Average Satisfaction Score | 8.4/10 |
| Residents Giving 8+ | 78% |
| Perfect Scores (10/10) | 1 in 3 residents |
| Schemes Assessed | Individual income supplement, social assistance, exceptional assistance, activity fund, food bank, collective health insurance |
| Residents Feeling Supported | Over 85% |
| Suggested Improvements | Digital applications, pre-filled forms, clearer updates, document guidance |
| Councillor Responsible | Sour (Social Affairs and Welfare) |
The Municipality of Maashorst is responsible for administering local welfare schemes, including income support and social assistance. These programs aim to reduce financial hardship and improve the quality of life for low-income residents by providing targeted financial aid and services.
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Municipality of Maashorst receives high ratings for income schemes
The Municipality of Maashorst conducted a survey in 2025 among residents who use income-related schemes. The results are very positive. Residents are satisfied and indicate that these schemes make a significant difference and truly help them in their daily lives.
High resident satisfaction
The survey assessed satisfaction with (applying for) the individual income supplement, social assistance benefit, exceptional assistance, activity fund, food bank, and collective health insurance. These schemes are intended for residents with low incomes. Residents rated the processing of their application with an average score of 8.4. 78% gave a score of 8 or higher, and one in three even gave a perfect 10. Many residents also find the application process clear and straightforward. More than half say it took (very) little effort.
Schemes make a real difference
The schemes clearly help residents. Over 85% say they feel (very) well supported. People report being able to participate in activities again, having more money to spend, and being better able to cover unexpected expenses.
Tips for improvement
In addition to positive results, the survey also highlighted areas for improvement. Residents suggest that applying could be made easier, for example by digitising the form and pre-filling data. They also want better updates on the status of their applications and clearer information about which documents are required.
Looking ahead
The municipality will use these suggestions to further improve its services and better meet residents’ needs.
Pride and motivation
Councillor Sour (Social Affairs and Welfare): “These results show that our efforts are paying off. We are proud that residents feel supported and rate our services so positively. At the same time, we continue to listen to feedback and work every day to improve further.”