Rotterdam faces passport rush: 11,000 documents processed monthly as demand surges
Thousands of Rotterdam residents need to renew their passports soon, leading to high demand at municipal counters. Avoid delays—book your appointment early and consider home delivery to save time.
| Key Fact | Details |
|---|---|
| Passports processed/month | ~11,000 in Rotterdam |
| Appointment booking | Online via rotterdam.nl/paspoort or phone (14 010) |
| Urgent processing | Available for extra cost |
| Home delivery fee | €6.70 per document (excl. Wadden Islands) |
| Delivery options | Weekdays, evenings, or Saturdays |
The Municipality of Rotterdam is responsible for issuing travel documents like passports and ID cards to residents. It ensures compliance with national regulations while managing local demand, especially during peak renewal periods.
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Apply for your new passport on time
Is your passport due to expire soon? Then make an appointment in good time. The coming period will be particularly busy at the counters of the Municipality of Rotterdam. The municipality is doing everything it can to help you as quickly as possible.
There is high demand across the Netherlands for new travel documents, as many passports are due to expire soon. In Rotterdam, this involves around 11,000 travel documents per month.
Making an appointment
If your passport or ID card is due to expire soon, you will receive a letter from the municipality. You can then immediately make an appointment via the website rotterdam.nl/paspoort. You can also make an appointment by phone on 14 010.
Need a passport urgently? You can apply via this website. Please note that this incurs additional costs.
Delivery
Would you prefer not to visit the municipality again to collect your passport? Then have your travel document delivered. As a resident of the Municipality of Rotterdam, you can have an applied-for passport or ID card delivered to your home or workplace for a fee of €6.70 per document. Having your travel document delivered saves you waiting time and travel time. Delivery is possible to all addresses in the Netherlands (except the Wadden Islands) and can also be arranged in the evening or on Saturdays.
Read more about home delivery on the page Reisdocumenten laten bezorgen.
