Transition to OVpay: Free consultation in Steenwijk for public transport users
Public transport payment is changing with the introduction of OVpay, replacing the OV-chipkaart. To help travelers adapt, free walk-in consultations are available in Steenwijk on April 8, offering guidance on the new system, subscriptions, and applying for an OV pass.
| Detail | Information |
|---|---|
| Event | OV walk-in consultation hour |
| Date | Wednesday, April 8, 2026 |
| Time | 10:00 - 11:30 AM |
| Location | Bibliotheek Steenwijk, Oostwijkstraat 19, Steenwijk |
| Telephone Consultation | 038 - 303 70 10 |
| Phone Hours | Mon-Fri 10:00-12:00, Tue/Thu 13:30-15:00, Mon/Wed 18:30-20:00 |
| Website | www.ervaarhetov.nl/ov-ambassadeur |
The Dutch government, through its public transport agencies, is facilitating the transition from the OV-chipkaart to OVpay to modernize payment systems in trains, buses, and trams. This initiative aims to simplify travel for commuters by offering accessible support and information.
Read the full translated article below
OV walk-in consultation hour in Steenwijk
Payment in public transport is changing. Traveling by train, bus, and tram is transitioning to OVpay. Checking in and out is now simple with the new OV pass or a debit card. OVpay is replacing the familiar OV-chipkaart. Is your OV-chipkaart about to expire? Do you need more information about OVpay or assistance with applying for an OV pass? Then visit the free OV walk-in consultation hour.
Date: Wednesday, April 8, 2026 Time: 10:00 - 11:30 AM Location: Bibliotheek Steenwijk, Oostwijkstraat 19, Steenwijk
During an OV walk-in consultation hour, you can ask questions to OV ambassadors. They can provide more information about the various transport tickets, subscriptions, and assist with switching to OVpay. Feel free to drop in; the OV ambassadors will take their time to answer all your questions. For more information, visit www.ervaarhetov.nl/ov-ambassadeur.
Telephone consultation hour
Need advice by phone? Call an OV ambassador during the telephone consultation hour. They are available daily via phone number 038 - 303 70 10.
- Monday through Friday mornings from 10:00 to 12:00
- Tuesday and Thursday afternoons from 1:30 to 3:00 PM
- Monday and Wednesday evenings from 6:30 to 8:00 PM