New Helpgids launched to guide Fryslân residents through financial support options
Residents of Tytsjerksteradiel struggling financially can now access an updated Helpgids, offering clear guidance on municipal and national allowances. Volunteers at the Formulierenloket provide free assistance to help navigate these resources, ensuring no one faces financial challenges alone.
| Key Data Point | Details |
|---|---|
| New Publication | Updated Helpgids (replaces Geldgids) |
| Presented by | Alderman Doeke Fokkema |
| Location | dbieb Burgum, Tytsjerksteradiel (Fryslân) |
| Availability | Free at town hall, dbiebs, Glinstrastate, or online |
| Target Audience | Residents, especially those facing financial difficulties |
| Volunteer Support | Formulierenloket (part of IDO) with a 9.7 satisfaction rating in 2025 |
| Visitors in 2025 | 274 people at walk-in consultations |
| Digital Version | www.t-diel.nl/helpgids |
The municipality of Tytsjerksteradiel plays a key role in providing accessible information and support to residents, particularly those in financial need. Through initiatives like the Formulierenloket and the Helpgids, it ensures citizens can easily navigate government regulations, allowances, and local assistance programs.
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Volunteers at the Formulierenloket Receive First Copy of Updated Helpgids
On Tuesday afternoon, the volunteers at the Formulierenloket in dbieb Burgum received the first copy of the updated Helpgids. Alderman Doeke Fokkema presented the booklet. The Helpgids provides an overview of all municipal regulations and national allowances. It also includes information about local assistance, such as the area team and KEaRN. The new Helpgids replaces the old 'Geldgids'.
Doeke Fokkema engaged in conversation with the volunteers to gain insight into the questions or issues residents bring to the Formulierenloket. Monique Hoekstra, coordinator of the Formulierenloket, explains, "We notice that more and more people are struggling financially. That's why it's important for them to know what options are available to supplement their income." Fokkema adds: "As a municipality, we say: 'You're not alone.' There are people like these volunteers who can guide you through various regulations, allowances, and other forms of assistance."
Digital Government Information Point
The Formulierenloket is part of the Digital Government Information Point (IDO).
At the IDO, residents can get help with government-related matters, such as applying for allowances and benefits, arranging care, assistance with tax returns, or renewing a driver's license. In 2025, 274 people visited the walk-in consultation hours. The assistance provided by the volunteers received a rating of 9.7.
The IDO also offers a Digi walk-in consultation for questions about computers, tablets, and other digital matters. Both consultation hours are held at dbieb Burgum (every Tuesday afternoon) and at dbieb Gytsjerk (Monday afternoons in even weeks). The assistance is free of charge. For more information, visit: www.dbieb.nlhelpt.
Helpgids Available for Free
The Helpgids can now be picked up for free at the town hall desk, at the dbiebs in Burgum and Gytsjerk, or at Glinstrastate in Burgum. Residents receiving social assistance benefits will receive the guide by mail. A digital version is available at www.t-diel.nl/helpgids.