Have you found something or lost an item in Haarlem? You can visit the public hall at Zijlvest and use the iLost website. This way, we return items to their rightful owner.
Have you found a key? Hang it on the key board in the public hall. Someone who lost it can immediately see if their key is there.
Official documents, such as passport, identity card, driving license, or residence permit, must always be handed in at the public hall. We ensure safe handling. Cards such as bank cards, credit cards, or NS travel passes should be sent to the issuing organization. If you find something that could possibly be (remnants of) an explosive or a weapon, call the police immediately via 112.
iLost
Other found items can be handed in at the public hall or posted on the iLost website(link is external). If you have posted an item on iLost, you keep it for 1 year regardless of its value. After 1 year, the item becomes yours.
Lost something
Have you lost your key? You can check the key board in the public hall without an appointment. A missing official document such as passport, identity card, driving license, or residence permit must always be reported. Then you apply for a new document. Loss of a bank card or credit card must be reported immediately to your bank. Your bank can then block the card.
If you have lost another item, you can check on the iLost website(link is external) to see if someone has found it. If your item is on iLost and is with the municipality, you can visit without an appointment. Found items valued up to €450 are kept for 3 months. More valuable items are kept for 1 year. If your item is with the finder, you make an appointment with the finder via iLost.
In case of robbery or theft, report it to the police. Often you can file a report online(link is external).
More information
On our website you will find all information about lost and found items.
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