The themes raised in the first episode of the series - safety, integrity, and trust - are values that guide us as an organization. Especially within a detention situation where power dynamics are inherently unequal.
Those in detention are dependent on the system we build. We at DJI are very aware of this and it brings great responsibility. How it feels to be locked up every night is seen from the other side. But that view from behind the door — only the people themselves know. That is their experience, and we must continue to listen to that. Not everything goes well, but we want to know it to learn from it and to be able to adjust. That is the core of social safety: daring to say what goes wrong, learning from it, and ensuring that something is done about it. We have the task of organizing detention carefully and humanely.
At DJI, there is continuous attention to the themes of social safety, integrity, and trust. The DJI Training Institute invests in training managers on moral actions and moral deliberation. Where our professional standards are severely violated - and unfortunately, that has proven to be the case - employees have been dismissed, police reports have been filed, and we have asked external, independent experts to critically assess our methods and culture. The Justice and Security Inspectorate has conducted extensive research, as has Leiden University. Both at our request. The Health Care and Youth Inspectorate also always examines our actions thoroughly. Where reports warranted action, those have been taken. Where research found no grounds for intervention, that has been justified.
Medical care within DJI is also firmly established. Every detainee has access to general practitioner care and is referred to a specialist if necessary. Necessary care is provided. Medical professionals make that assessment independently and without financial barriers.
Finally: in the run-up to the broadcast, DJI answered approximately 80 written questions from the program maker in three weeks. These questions cover several years, cases, and topics. We find it important to make this response public ourselves. To show where we stand, how we relate to the concerns expressed, and what responsibility we take in this - in a time when our capacity is under severe pressure, and all hands are on deck to fulfill our mandate.